Privacy policy

1. Introduction

Pacific Epoxy respects the privacy of its users and is committed to protecting their personal information. This Privacy Policy outlines the types of information we may collect and our practices regarding the collection, use, and sharing of this information.

2. Information we collect

We may collect the following:

• Personal details you provide voluntarily, such as your name, email address, phone number and other contact details.
• Information related to your requests, queries, or feedback.
• Technical information of the kind a web host records when a page is requested, which can include your IP address, browser type and the page you asked for.

3. The estimate form

The estimate request form on this website is hosted by GoHighLevel and opens on a separate domain. When you submit it, the details you enter are sent to and stored in that system, where Pacific Epoxy manages enquiries.

The form includes a checkbox for consent to receive SMS messages, and the form requires it to be ticked before it can be submitted. The consent wording shown on the form is the wording that applies.

4. How we use your information

We may use your information to:

• Respond to your enquiry or provide the services you requested.
• Send promotional material or updates.
• Improve our services and this website.
• Comply with legal obligations and regulatory requirements.

5. Sharing your information

We do not sell, rent, or lease your personal information to third parties.

Information is handled by the service providers this website depends on in order to work: our web host, which serves these pages, and GoHighLevel, which receives and stores estimate form submissions.

6. Cookies and analytics

This website does not set cookies of its own and does not run analytics or advertising trackers.

The estimate form is on a separate domain and is governed by the privacy practices of the provider that hosts it.

7. Security

We prioritize the security of your personal data and implement a range of technical and administrative measures to protect it from unauthorized access, alteration, disclosure, or destruction.

8. External links

This website links to other websites, including our social media profiles and the estimate form. We are not responsible for the content or privacy practices of external websites, and we recommend reviewing the privacy policy of any third-party site you visit.

9. Changes to this policy

We may update this policy from time to time to reflect changes in our practices or for other operational, legal or regulatory reasons. Any update is posted on this page.

10. Contact us

If you have any questions or concerns about this policy, please contact us at pacific.epoxy@gmail.com.

The estimate form referred to above is at links.secondpeak.ca.